
Starting with observed skill levels (from manager and self-assessments) creates a grounded, people-first conversation. It allows both manager and team member to:
By contrast, jumping straight into where someone sits against their role requirements can derail the discussion. It shifts focus to the role rather than the person, and risks overlooking valuable insights about how the employee currently sees themselves.
It’s important to acknowledge that differences between observed skills (today) and required skills (future) are not a problem, they are the starting point for development.
By exploring skill assessments first, managers and employees can:
This sequencing bridges the gap between “where we are now” and “where we need to be”.
Research and practice reinforces the value of this sequence, especially when it comes to adult learning, and shows learning is most effective when it builds on current experiences and self-perceptions. See our reference for more on Andragogy and adult learning in practice.
Beginning with self-reflection and feedback fosters trust and psychological safety, making employees more open to future-focused conversations.
In short, starting with observed levels promotes stronger alignment, deeper understanding, and better outcomes.
Managers can apply this approach by:
This sequence anchors development plans in both the individual’s current reality and the role’s requirements.
Start with the person, then move to the role. This simple shift creates more open, effective, and future-focused development conversations. Learn more in our Knowledge Base on navigating skill alignment conversations, and for additional tips, explore the Greenbeam customer portal.
Reference note:
In his book, Andragogy in Action (1984) Malcolm Knowles applies the principles of andragogy to real-world adult learning settings immediately relevant for managers designing development conversations. Check out Malcolm Knowles Adult Learning Theory | Principles & Assumptions for a great blog discuss how to put the theory in practice.